🔥 JB Lighters® — Frequently Asked Questions

❓ What makes JB Lighters® different?

JB Lighters® uses electric ignition instead of a traditional spark wheel, making it easier on the hands, safer to use, and more reliable. It also features a LED‑backlit igniter button, a LED butane level indicator, triple‑flame power, fast charging, solid metal construction, and a lifetime warranty.

❓ Why is it called JB Lighters®?

JB stands for Jonniann Butterfield, my wife. We met in a cigar lounge, got engaged in Havana, and married in a cigar lounge in Nashville. Naming the brand after her keeps our story at the heart of every lighter.

❓ Does the lighter ship with butane?

No — the lighter ships without butane. This is required for shipping safety regulations.

You’ll need to fill it before first use.

❓ What kind of butane refill does it require?

JB Lighters® requires plastic‑tip butane refill bottles, the same style used for most torch lighters. Metal‑tip bottles will not fit properly.

❓ How do I refill the lighter?

Turn the lighter upside down, press the refill nozzle firmly into the port, and fill for 2–3 seconds. The LED butane indicator will show your fuel level once you open the lid.

❓ How long does the battery last?

A single 5‑minute charge powers the electric igniter for a month or more, depending on usage.

❓ Where is the charging cable located?

The USB charging cable is tucked neatly at the bottom of the box beneath the felt carry bag.

❓ How big is the lighter?

The lighter is:

• 4.8 inches tall

• 2.6 inches wide

• 1.6 inches deep

• 4.9 ounces

It has a solid, premium feel without being bulky.

❓ What colors are available?

JB Lighters® comes in seven premium finishes, each with a solid metal body and a modern, refined look.

❓ Is the flame wind‑resistant?

Yes — the triple‑jet flame is designed to stay lit even in windy outdoor conditions.

❓ Does the lighter get hot?

The flame area gets hot (like any torch lighter), but the electric ignition button stays cool and comfortable — especially helpful for users with arthritis or sensitive hands.

❓ What does the lifetime warranty cover?

Everything. If your lighter ever fails — for any reason — I replace it. No forms. No hassle. No questions asked.

❓ How do I claim my lifetime warranty?

Just reach out with your order number and a quick description of the issue. I personally handle every replacement.

❓ Do you offer returns or exchanges?

Yes — if you’re not satisfied, contact me and I’ll make it right. Customer trust is the foundation of JB Lighters®.

❓ Where are JB Lighters® shipped from?

All orders ship from Nashville, Tennessee, where the brand was founded.

❓ Can I buy JB Lighters® as a gift?

Absolutely. Each lighter comes in a premium box with a black‑felt carry bag — perfect for gifting.